Last Updated: April 22, 2025

1. Introduction

Welcome to PhoneHero ("we," "our," or "us"). By accessing or using our AI receptionist service, website, mobile applications, or any other services we provide (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms").

2. Service Description

PhoneHero provides an AI-powered receptionist service that answers calls, handles inquiries, and manages communications on behalf of businesses. Our Services may include call answering, message taking, appointment scheduling, and other related features as described on our website.

3. Account Registration

To use our Services, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for all activities that occur under your account.

4. Subscription and Billing

Our Services are offered on a subscription basis. You agree to pay all fees associated with your selected plan. Fees are non-refundable except as required by law or as explicitly stated in these Terms. We may change our fees at any time, but will provide you with advance notice before changes apply to you.

Free trials are available for new users. At the end of your free trial period, you will be automatically charged for the subscription unless you cancel before the trial ends.

5. User Responsibilities

You are responsible for all content and information you provide to our Services. You agree not to use our Services for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or other harmful code.

You agree not to:

Use the Services to harass, abuse, or harm another person
Use the Services for any illegal or unauthorized purpose
Interfere with or disrupt the Services or servers
Attempt to gain unauthorized access to any part of the Services
Use the Services to collect or harvest user data without permission

6. Intellectual Property

The Services and all content and materials included on or within the Services, including, but not limited to, text, graphics, logos, images, and software, are the property of PhoneHero or our licensors and are protected by copyright, trademark, and other intellectual property laws.

7. Limitation of Liability

To the maximum extent permitted by law, PhoneHero shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Services.

8. Termination

We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination, your right to use the Services will immediately cease.

9. Changes to Terms

We reserve the right to modify these Terms at any time. If we make changes, we will provide notice by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

11. Contact Information

If you have any questions about these Terms, please contact us at legal@phonehero.ai.