PhoneHeroCookie Policy
Last Updated: April 22, 2025
1. Introduction
This Cookie Policy explains how PhoneHero ("we," "our," or "us") uses cookies and similar technologies on our website and services. This policy is part of our Privacy Policy and explains what cookies are, how we use them, and how you can control them.
2. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is being used.
Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device when you go offline, while session cookies are deleted as soon as you close your web browser.
3. Types of Cookies We Use
We use the following types of cookies:
- Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies.
- Preference Cookies: These cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region you are in.
- Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us improve our website and services.
- Marketing Cookies: These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.
4. Specific Cookies We Use
Here are some of the specific cookies we use:
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| _ph_session | Essential | Maintains your session state | Session |
| _ph_preferences | Preference | Stores your site preferences | 1 year |
| _ga | Analytics | Google Analytics - Distinguishes users | 2 years |
| _gid | Analytics | Google Analytics - Distinguishes users | 24 hours |
| _fbp | Marketing | Facebook Pixel - Tracks conversions | 3 months |
5. Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics, deliver advertisements, and so on. These cookies may include:
- Google Analytics
- Google Ads
- Facebook Pixel
- LinkedIn Insight Tag
- Intercom
- Stripe
6. How to Control Cookies
Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser. You can also use the "Help" option in your browser for more details.
You may also set your browser to reject all cookies. However, if you do so, some features of our website may not function properly.
In addition, you can opt out of some third-party cookies directly from the cookie provider:
- Google Analytics: https://tools.google.com/dlpage/gaoptout
- Facebook: https://www.facebook.com/policies/cookies/
7. Cookie Consent
When you first visit our website, you will be shown a cookie banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time by clicking on the "Cookie Settings" link in the footer of our website.
8. Changes to This Cookie Policy
We may update our Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on this page and updating the "Last Updated" date. You are advised to review this Cookie Policy periodically for any changes.
9. Contact Us
If you have any questions about our Cookie Policy, please contact us at privacy@phonehero.ai.