PhoneHeroSecurity Policy
Last Updated: April 22, 2025
At PhoneHero, we take the security of your data seriously. This Security Policy outlines the measures we take to protect your information and ensure the security of our services.
Data Protection
We implement industry-standard encryption for all data in transit and at rest. Your sensitive information is protected using AES-256 encryption.
Access Controls
We enforce strict access controls, multi-factor authentication, and least privilege principles to ensure only authorized personnel can access your data.
Infrastructure Security
Our infrastructure is hosted in SOC 2 compliant data centers with 24/7 monitoring, intrusion detection, and regular security audits.
Compliance
We maintain compliance with industry standards and regulations, including GDPR, CCPA, and HIPAA where applicable.
Data Security Measures
We implement comprehensive security measures to protect your data:
- End-to-end encryption for all communications
- Regular security assessments and penetration testing
- Continuous monitoring for suspicious activities
- Secure development practices and code reviews
- Regular security patches and updates
- Data backups with encryption
- Strict data retention and deletion policies
Employee Security
Our employees undergo background checks and regular security training. We enforce:
- Mandatory security awareness training
- Strict access controls based on job responsibilities
- Confidentiality agreements
- Regular security policy reviews
Incident Response
In the event of a security incident, we have a comprehensive response plan:
- Immediate containment and investigation
- Prompt notification to affected customers
- Coordination with relevant authorities
- Post-incident analysis and improvements to prevent future incidents
- Regular testing of our incident response procedures
Third-Party Security
We carefully vet all third-party service providers and ensure they maintain security standards that meet or exceed our own. We regularly review their security practices and compliance certifications.
Security Certifications
PhoneHero maintains the following security certifications and compliances:
- SOC 2 Type II
- ISO 27001
- GDPR Compliance
- CCPA Compliance
- HIPAA Compliance (for healthcare customers)
Vulnerability Reporting
We encourage responsible disclosure of security vulnerabilities. If you discover a potential security issue, please report it to security@phonehero.ai. We offer a bug bounty program for eligible security findings.
Updates to This Policy
We regularly review and update our security practices and this Security Policy to incorporate new technologies and respond to new threats. We will notify customers of significant changes to this policy.
Contact Us
If you have any questions about our security practices, please contact our security team at security@phonehero.ai.